Gift Card FAQs

How can I check my Gift Card balance on a TGCM TJIN Issued Tommy John Gift Card?

Gift Card balances can be checked by applying the gift card to your cart at checkout or by contacting our team at tommyjohn@giftcardhelp.com.

How can I order a card for myself or as a gift?

To place an order for yourself or as a gift, visit Tommy John’s website or a Tommy John retail store.

How do I redeem my Tommy John Gift Card?

Tommy John Gift Cards can be redeemed in the United States only for authorized goods at www.tommyjohn.com by entering your gift card information at checkout. Tommy John Gift Cards may also be redeemed at participating Tommy John retail stores.

Does the TGCM TJIN Issued Tommy John Gift Card have an expiration date or any associated non-use fees?

TGCM TJIN Issued Tommy John Gift Cards do not expire or incur any fees.

Store Credit codes are issued as a courtesy by the Tommy John Customer Support team and have varying expiration dates, since they are not purchased funds. Please contact Tommy John Customer Support at support@tommyjohn.com if you have any questions regarding expiring store credit codes.

How can I request a refund for my TGCM TJIN Issued Tommy John Gift Card if it has a low balance?

Where required by law, remaining balances on cards may be subject to refund. If your TGCM TJIN Issued Tommy John Gift Card has a verifiable balance of $10 or less, please contact tommyjohn@giftcardhelp.com to request a refund.

How can I request a replacement on a lost, stolen or damaged TGCM TJIN Issued Tommy John Gift Card?

To request a replacement or report a lost or stolen Gift Card, please contact tommyjohn@giftcardhelp.com.

How can I place a bulk order for Tommy John Gift Cards?

To place a bulk order for digital gift cards or inquire about our physical gift cards, please click here or email tommyjohn@giftcardhelp.com.